Privacy Policy

Last Updated: 2026-08-09
Türkçe

1. INTRODUCTION

CryptoHighway is a crypto-trading-THEMED mobile game — not a real exchange and not a real-money service. All trading inside the app is simulated using virtual in-game currency only. There is no real money, no real cryptocurrency, no cash-out, and no real-money trading between users. Real coin tickers (such as BTC, ETH, SOL) and live prices may be displayed for an authentic feel, but every transaction in the game is virtual. Nothing in the app is financial advice.

This Privacy Policy explains how PCS Yazılım Organizasyon Limited Şirketi ("Company", "we", "us") collects, uses, shares, and protects information when you use the CryptoHighway mobile app (bundle id com.pcs.cryptohighway, the "App"). By using the App you agree to the practices described here.

2. DATA WE COLLECT

We collect only the data needed to operate the game, save your progress, and process in-app purchases.

A. Account identity
• Email address and a unique user identifier (UID) used to create and manage your account and sign you in.
• Profile details you choose to provide, such as a display name.

B. Gameplay data
• Your in-game progress, including LFA (Laser Focus Again) scores, combos, drops, tiers, streaks, and leaderboard standing.
• Your simulated trading activity and virtual in-game currency balance. These figures represent virtual game state only and have no real-world monetary value.
• In-app settings and preferences.

C. Purchase records
• Records of in-app purchases, such as which product was bought and the corresponding virtual benefit granted. In-app purchases are processed by Apple through StoreKit; we never receive or store your full payment-card details.

D. Device and push token
• A device push notification token and related device identifiers, used to deliver push notifications and support app functionality and security.

E. Usage analytics (first-party only)
• In-app usage events — such as which screens you view, which game features you use, session identifiers, app version, and platform — linked to your user identifier.
• These events are sent only to our own servers and are used to understand how the game is played, balance the in-game economy, improve features, and fix problems.
• We use no third-party analytics, advertising, or tracking SDKs. Your usage data is never sold, shared with data brokers, or used to track you across other companies' apps or websites.

F. Anonymous diagnostics, first-session measurement, and app stability
• When creating an account or signing in fails, the App sends a short technical record to our own servers: the step that failed, a fixed error code, the HTTP status, the app and iOS version, and your language setting.
• The App also sends short anonymous records of progress, not only failure: that the App was opened, which step of the sign-in funnel was entered and passed, which onboarding page was reached, that the disclaimer was shown and accepted, which tutorial step was reached, that the game screen was reached, and a summary of a focus (LFA) session — its length in seconds, the number of taps, and the highest combo.
• These records also carry whether the previous session closed cleanly. If it did not, the App sends the last step it had reached and, for Objective-C exceptions, the exception class name only — never the error text and never a stack trace. This is how we measure app stability without any third-party crash-reporting SDK.
• None of these records carry an account identifier and none are linked to you. They never contain your email address, password, name, verification code, in-game balance, purchase amount, or any text returned by the server.
• They include a random installation identifier generated on your device and deleted when you delete the App. It is not an advertising identifier and not a hardware device identifier.
• Purpose: so that a sign-up which fails on your phone is visible to us and can be fixed, and so we can see where a new player gets stuck in their first session. These records are sent only to our own servers.

We do not collect precise location, contacts, photos, or health data, and we do not use third-party advertising or tracking SDKs.

3. HOW WE USE YOUR DATA

• First-party analytics: understanding how features are used, balancing the in-game economy, and improving stability — processed only on our own servers.
• App functionality: providing core game features, running the simulation, and saving your progress across sessions and devices.
• Account management: creating your account, authenticating you, and managing preferences.
• Purchases: validating in-app purchases and granting the corresponding in-game virtual benefits and subscription entitlements.
• Notifications: sending push notifications related to gameplay and your account.
• Security and integrity: protecting the game, preventing cheating and abuse, and keeping leaderboards fair.
• Support: responding to your requests and important service messages.

We do not sell your personal data.

4. THIRD PARTIES AND DATA SHARING

We share data only with the technical service providers required to run the App:
• Google Firebase — account authentication and push notification delivery (https://policies.google.com/privacy).
• Apple — processes all in-app purchases and subscriptions through StoreKit and the App Store (https://www.apple.com/legal/privacy/).
• Hosting / database infrastructure — our backend (including a PostgreSQL database) stores your account and gameplay data so the game can function.
• jsDelivr (content delivery network) — the App loads coin icon images directly from this public CDN. No account data is sent; as with any web request, your device's IP address is visible to the provider (https://www.jsdelivr.com/terms/privacy-policy-jsdelivr-net).

These providers process data on our behalf to deliver the service. We may also disclose data if required by law or to protect our rights, users, or the integrity of the App. We do not sell personal data and we do not share it with advertising networks.

Refund requests: when you request a refund for an in-app purchase, Apple may ask us whether the purchased content was delivered. In that case we share limited purchase-related information with Apple — delivery status of the purchased item, the approximate age bracket of your account, and account standing — to help Apple decide the refund request. We never share your gameplay content, messages, or any payment card details (we never have those), and we do not misrepresent this information. The refund decision is always made by Apple, not by us.

5. DATA RETENTION

We retain your account and gameplay data for as long as your account remains active and as needed to provide the App. When you delete your account, your personal data is permanently removed from our servers, except where we are required to retain certain limited records to comply with legal, tax, or accounting obligations (for example, summary records of purchases processed by Apple), or to resolve disputes and enforce our agreements.

6. ACCOUNT DELETION

You can delete your account at any time directly inside the App:
• Open Profile → Account Info → "Sign out / Delete account", then choose "Delete Account", confirm, and re-authenticate.
• Confirming this permanently removes your account and the associated personal and gameplay data from our servers (a full data cascade).

If you cannot access the App, you can also request deletion by emailing support@cryptohighway.app from the email address linked to your account.

Note: in-app subscriptions are managed through your Apple ID. Deleting your account does not automatically cancel an active subscription — please manage or cancel subscriptions in your device's App Store settings.

7. CHILDREN AND AGE RATING

CryptoHighway is rated 17+ because of its simulated-trading / gambling-style theme. The App is not directed to children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us at support@cryptohighway.app and we will delete it.

8. INTERNATIONAL DATA TRANSFERS

We are based in Türkiye, and our service providers (including Google Firebase and Apple) may process and store data on servers located in other countries. As a result, your data may be transferred to, stored in, and processed in countries whose data-protection laws may differ from those in your country. Where required, we rely on appropriate safeguards for such transfers.

9. SECURITY

We use industry-standard security measures, including encrypted transport (HTTPS/TLS) for data in transit, together with access controls and authentication safeguards for data stored on our servers. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please keep your account credentials confidential.

10. YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:
• Access the personal data we hold about you and request a copy;
• Correct inaccurate or incomplete data;
• Delete your data (see Account Deletion above);
• Object to or restrict certain processing;
• Request portability of the data you provided to us;
• Withdraw consent where processing is based on consent; and
• Lodge a complaint with your local data-protection authority (in Türkiye, the Personal Data Protection Authority, KVKK Kurumu).

To exercise any of these rights, contact us at support@cryptohighway.app. We will respond within the timeframe required by applicable law.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you within the App. Your continued use of the App after an update means you accept the revised policy.

12. CONTACT

For privacy-related questions:

Company: PCS YAZILIM ORGANIZASYON LİMİTED ŞİRKETİ
Email: support@cryptohighway.app
Address: HALKALI MERKEZ MAH. HALKALI CAD. NO:281/24 İÇ KAPI NO: 53 KÜÇÜKÇEKMECE / İSTANBUL